Rob McCoy

3 Reasons You Want to Update Your E911 Services

Now More Than Ever Your Business Needs a More Effective Emergency Response System For years, our national phone network, also known as the public switched telephone network, has been responsible for maintaining and distributing key information for emergency services. During the past twenty years or so, city governments and safety officials have come across some …

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Call Center Functionality on a Mobile App?! Welcome to Dialpad.

The New Call Center by Dialpad – Faster, Easier and More Productive Than Ever Before!

RAM is pleased to present you a series of videos that are going to cover Dialpad’s call center services. This video features our friend, Derek McDonald. In this video, he’s going to cover some of the things that you can take advantage of with their call center desktop product. Hosted (VOIP) call center technology and …

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Call Center Functionality on a Mobile App?! Welcome to Dialpad.

Call Center Functionality on a Mobile App?! Welcome to Dialpad.

The unified Communications Market is filled with some amazing products and services. Recently @RAM Communications had the opportunity to work with another leading provider called @Dialpad. Their mobile application provides a host of business phone features that simply didn’t exist on corporate systems even a few years ago. In this video, you’ll see a demonstration …

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Engineered Components

Better Control, Visibility and Reliability Help ECC Staff Raise Productivity

Engineered Components Company, or ECC, is a privately-owned fastener supplier and distributor of standard and per print specialty fasteners. ECC also distributes a multitude of other components that are utilized by original equipment manufacturers worldwide. Founded in 1983, ECC has continually grown in the areas of technology, market share and acquisition. ECC’s highly-trained and tenured …

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Engineered Components

RAM Provides Better Control, Visibility and Reliability to Deliver Better Internet Productivity

Engineered Components Company, or ECC, is a privately-owned fastener supplier and fastener distributor of standard and per-print specialty fasteners. ECC also distributes a multitude of other components that are utilized by original equipment manufacturers worldwide. Founded in 1983, ECC has continually grown in the areas of technology, market share and acquisition. ECC’s highly-trained and tenured …

RAM Provides Better Control, Visibility and Reliability to Deliver Better Internet Productivity Read More »

Nextiva

VoiceMail Made Easy On Nextiva’s UCaaS Apps

Nextiva’s platform is among the easiest and most complete we’ve ever tested. In this video, you’ll see how voicemails are distributed from desk phones to email clients and smartphones. If you have staff who travel and use a variety of devices then they will really appreciate the seamless integration this solution brings to their lives. …

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Using Call Transfer on the Yealink Phone

Using Call Transfer on the Yealink Phone

There are are several ways to use call transfer on your Yealink T46U phone. If you’re handling calls for staff or customers you need to watch this video. This video applies to Nextiva clients using Yealink-hosted phone systems. If you have questions or need additional information contact RAM Communications today. https://www.youtube.com/watch?v=8GvEuC_USMo&ab_channel=RAMCommunicationsInc

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