Rob McCoy

Using Call Transfer on the Yealink Phone

Using Call Transfer on the Yealink Phone

There are are several ways to use call transfer on your Yealink T46U phone. If you’re handling calls for staff or customers you need to watch this video. This video applies to Nextiva clients using Yealink-hosted phone systems. If you have questions or need additional information contact RAM Communications today. https://www.youtube.com/watch?v=8GvEuC_USMo&ab_channel=RAMCommunicationsInc

Unified Communications

Unified Communications – Raising Productivity inside and Outside the Office

In this video, we take a look at a fully functioning desk phone and a soft phone solution. Collaboration tools are faster, easier and more secure now than ever before. We’re focusing on Ucass (Unified Communications) and how Ucass technology can help you and your staff be more productive. In this example, I’m using tools …

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What is BLF?

What is a BLF? The most productive button on your hosted phone system!

Talk about a power tool! If you think a hosted phone system sacrifices premise-based features then think again. RAM’s solution from Nextiva has the same core functions found in old business PBX systems. In this video, we focus on busy lamp fields. What is a BLF? A BLF allows your receptionist to easily see the …

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RAM Quick Tip: How You Can Sell Security to Management

https://www.youtube.com/watch?v=QKGekagSAL4&ab_channel=RAMCommunicationsInc How can you sell security internally to upper management? In this video we provide facts and figures that should compel any responsible manager into action. Check out this video and learn more about the tools and resources your organization should pursue to keep a reasonable defense against cyber attack.

Be Honest With Yourself – Ask for Help!

https://www.youtube.com/watch?v=3ZuJeC1N5Ec&ab_channel=RAMCommunicationsInc Typical Business Landscape : Often we find the following when we meet with clients: Most IT Pro’s and their staffs are set up to fail… Most have 1 person, lucky to have 3 More than 6 is an outlier. Nobody is a Security Expert in ALL categories. The central problem is covering the volume …

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4 Reasons You Need a Telecom Agent

https://www.youtube.com/watch?v=IccSyWAV2tY&ab_channel=RAMCommunicationsInc Telecommunications. You May Have no Idea What You’re Getting Yourself Into. Let’s start with size and complexity. The U.S. Telecommunications Market is nearly $1 trillion in annual revenues. The industry is cluttered with acronyms and language that is difficult to understand. Do you want to integrate your smartphones, tablets and desktop software together? It …

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Microsoft Teams and Your PBX

https://www.youtube.com/watch?v=NTSmRFlfnlU&ab_channel=RAMCommunicationsInc MS Teams and Your PBX: Delivering Greater Productivity and Economy to Your Business! Microsoft (MS) Teams brings convenience and desktop efficiency with IM, screen share, file share, project/team collaboration, and video/voice interaction. MS Teams, however, is not a true PBX solution. What does a PBX provide your business? All the business phone functions you …

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