Posts by Rob McCoy
What is Telecom Expense Management?
How can TEM Benefit Your Organization? Telecom Expense Management covers a wide variety of services – voice circuits, phone systems, internet services and corresponding maintenance agreements and service contracts. In order to keep telecom-related expenditures under control, your accounting system must be tracking monthly billing, service agreements, contracts and even data consumption to ensure the…
Read MoreKeeping Your Mobile Data Safe on Employee Mobile Devices
Mobile Expense Management Best Practices Today, nearly 50% of U.S workers are performing their jobs remotely. So, who’s keeping track of your organization’s data on all those mobile devices? If your organization uses 100 or more mobile devices you need to consider the potential security exposure. Remember, if your company-related apps (O365, Salesforce, other CRMs)…
Read MoreGet Revenue Back with Corporate Rate Plan Optimization
Mobile Expense Management Best Practices Is your organization struggling to keep pace with its mobile services program? Have the costs of maintaining smartphones and tablets become a management headache? Has your company given up entirely on its corporate-sponsored cellular program altogether? If you answer ‘yes’ to any of these questions don’t fret and don’t throw…
Read MoreTelecom Billing Tips from Barb . . .
In the video, we give you the best practices behind telecom billing management. Rule 1 Get Familiar with your invoice! Locate and understand your account summary section. Rule 2 Understand and confirm your monthly charges! Do you know what your services are and what they should cost? Compare your invoice with your service agreement! If…
Read MoreWhat is Endpoint Detection & Response?
Endpoint Detection and Response (EDR) is a cybersecurity technology that continuously monitors all incoming and outbound internet traffic on a network. When installed and tuned properly, an EDR system can scan traffic and recognize potential threats to a network (ie. malware, phishing attacks, etc.) Additionally, the EDR can alert and shut down potentially dangerous attacks before…
Read MoreLet’s Build a Reliable VOIP Infrastructure
Good voice performance requires a stable, dedicated connection. What does stable mean? The connection cannot drop packets, lose signal or experience long delays in packet delivery. Additionally, there needs to be a minimum bandwidth dedicated to voice service. In VoIP, each call needs about 80k of dedicated bandwidth for acceptable performance. Here’s what happens to…
Read MoreWhat is CASB?
A Cloud Access Security Broker is a software appliance that sits between a cloud service user and a cloud (or hosted service) application. The purpose of the appliance is to provide security monitoring of all activity between the user and the online applications. Why do you need it? Does your organization use cloud-based services? Do…
Read MoreRAM Telecom 101: Proven Ways to Enhance Your SDWAN Performance
During the past few years, we’ve continually provided our insights on SDWAN services. Nothing speaks louder than experience. Now that we’ve had time to work with various carriers and clients on these products we have some collective wisdom we would like to share with you. 1. Avoid the Bottleneck!Some SDWAN providers restrict the bandwidth flow…
Read MoreDon’t Forget the Pathway to Your Building!
You may never give it a second thought and that’s why we’ve written this piece. Installing fiber and other utilities at an office or industrial complex requires significant labor and money. If you’re renovating a property or building from scratch here’s one item you should never forget. Have your construction contractor install a service pipe for your telecom…
Read MoreTelecom & New Construction
If your business is planning a new construction or a build-out of an existing office space, we would like to make sure you’re aware of what you need to do to ensure your telecommunications are installed properly. These tips will help you save, time, money and avoid unnecessary headaches along the way. Rule 1: there’s…
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