Rob McCoy

Skokie School District 68 Case Study

Skokie School District 68 Case Study

Skokie School District 68 serves the diverse communities of Skokie and Morton Grove, IL and its families. The district provides primary education for over 1,600 students. Skokie School District 68 is continually recognized as a leader in public education. Back in 2018 RAM Communications was initially hired by the district for telecom expense management. Our […]

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Why Virtual?

Why Did All My Tech Go Virtual?

https://www.youtube.com/watch?v=QU61gU7T-xk&ab_channel=RAMCommunicationsInc In our last episode, we talked about the word, ‘virtual’ and what virtual means in terms of technology. In this episode, I want to follow up on that and answer this question: why did all of this business Tech go virtual? So let’s let’s explore those reasons a little further again. In our last

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So What Exactly Does Virtual Mean?

So What Exactly Does Virtual Mean?

https://www.youtube.com/watch?v=BnarBsg17VE&ab_channel=RAMCommunicationsInc In recent weeks several clients have come to me confused. ‘I’ve heard of virtual servers, virtual firewalls and virtual phone systems. These folks all come to me with the same question: What exactly does virtual mean? Let’s break this term down in a way everyone can better understand! Today’s technology products and services have

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What is Telecom Expense Management?

What Is Telecom Expense Management?

How can TEM benefit your organization? Telecom Expense Management covers a wide variety of services – voice circuits, phone systems, internet services and corresponding maintenance agreements and service contracts. To keep telecom-related expenditures under control your accounting system must be tracking monthly billing, service agreements, contracts, and even data consumption to ensure the client and

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Moving Phone Numbers More Efficiently

Preparing LOAs – Moving Phone Numbers More Efficiently

Over the years RAM has helped clients move thousands of phone numbers to new phone systems and various service providers. Phone number transitions are equal parts project management and art. In this article, we touch on both approaches so you can follow our best practices to your full advantage. With these tips, you can save

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Keeping Your Mobile Data Safe on Employee Mobile Devices

Keeping Your Mobile Data Safe on Employee Mobile Devices

Today, nearly 50% of U.S. workers are performing their jobs remotely. So, who’s keeping track of your organization’s data on all those mobile devices? If your organization uses 100 or more mobile devices you need to consider the potential security exposure. Remember, if your company-related apps (O365, Salesforce, other CRMs) are installed on mobile devices

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Mobile Expense Management Best Practices

Mobile Expense Management Best Practices

Get Revenue Back with Corporate Rate Plan Optimization Is your organization struggling to keep pace with its mobile services program? Have the costs of maintaining smartphones and tablets become a management headache? Has your company given up entirely on its corporate-sponsored cellular program altogether? If you answer ‘yes’ to any of these questions don’t fret

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The Evolution of e911 Services and What You Should Know - Part 2

The Evolution of e911 Services and What You Should Know – Part 2

https://www.youtube.com/watch?v=Q3p6b1t6-qo&ab_channel=RAMCommunicationsInc This is part two in our series on the evolution of e911 services and what you should know. In our first video I highlighted the technical milestones in the e911 system we touched upon the smartphone and all its text video and internet capabilities. Now let’s take a look at one company in particular

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3 Reasons You Want to Update Your E911 Services

Now More Than Ever Your Business Needs a More Effective Emergency Response System For years, our national phone network, also known as the public switched telephone network, has been responsible for maintaining and distributing key information for emergency services. During the past twenty years or so, city governments and safety officials have come across some

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