Business Phones

Regardless of their industry some of your customer-service clients may be facing unique challenges in today’s business environment. Any organization that provides live or automated customer service faces increased scrutiny in the form of online reviews, chat forums and various social channels. In order to preserve their reputations, concerned clients can seek out a number […]

Over the years RAM has helped clients move thousands of phone numbers to new phone systems and various service providers. Phone number transitions are equal parts project management and art. In this article, we touch on both approaches so you can follow our best practices to your full advantage. With these tips, you can save

Phones are still here – the best ones are in the cloud. Some workers went home. Some came back to the office. Telecommunications has changed at an unprecedented rate to keep pace with these and other recent workforce changes. Where does the business phone system fit in the new work environment? There are several answers.

Nextiva’s platform is among the easiest and most complete we’ve ever tested. In this video, you’ll see how voicemails are distributed from desk phones to email clients and smartphones. If you have staff who travel and use a variety of devices then they will really appreciate the seamless integration this solution brings to their lives.

Is your phone not registered properly? Is the display frozen or not working? Like a computer, you can reset your hosted phone. Check out this video to learn how . . . press and hold the X key here for several seconds and then a message will come up in the display asking you if

In this video, you’ll learn how easy it is to retrieve voicemail messages on your Yealink phone. Follow the steps in this guide and you’ll be using your message system in no time. This procedure works for all the latest Yealink phone devices as of 2022. https://www.youtube.com/watch?v=II3MD00qbIg&ab_channel=RAMCommunicationsInc

There are are several ways to use call transfer on your Yealink T46U phone. If you’re handling calls for staff or customers you need to watch this video. This video applies to Nextiva clients using Yealink-hosted phone systems. If you have questions or need additional information contact RAM Communications today. https://www.youtube.com/watch?v=8GvEuC_USMo&ab_channel=RAMCommunicationsInc

Are you looking for a quick tutorial on the Yealink T46U business phone? Check out this video and you’ll know the basics in 60 seconds. We run through items like mute, call transfer, hold, redial, volume, speaker keys and call history. For more information on our other hosted telephony products check out related videos at