Managing Service Agreements

FOUR REASONS YOUR SERVICE SHOULD HAVE AN SLA

Consider the following scenario: DSL was nice but your operation is growing. You need faster speeds.  You call Phone Company X and ask for help getting faster service. The sales rep comes out offering competitive prices, billing examples and some performance metrics that may or may not be very relevant to you. You want three …

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Phone Service Agreements – What You Should Know to Protect Your Park’s Interests

Here in Illinois and across the country there are a number of service providers to choose from and each brings its own blend of technology, pricing and special terms to the table. If you are considering a new Voice or Internet solution take time to ask your peers who they use. There’s nothing better than …

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BEST PRACTICES: Accounting for your Company Phone Bills

Every business has a substantial number of invoices to cover. Yourcorporate phone bill is just one of many you have to account forevery month. The break up of AT&T in 1984 and the Telecommunications Act of1996 gave both business and residential customers many morechoices in service providers. Costs have gone done significantly sincethe 1990’s. Technological …

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