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Disaster Recovery

Redundant Internet Strategies for Business

In this video we show you how your organization can design and install a back-up Internet solution for a very reasonable budget – and in a reasonable amount of time. If you own or operate a small organization (5-20 users) and your staff depends on Internet for mission critical applications, you should consider installing a…

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How to Move Smartphone Data to a New Device Safely and Securely

I just had the opportunity to upgrade my iPhone to the next level. I was comfortable choosing the 5c model. I have no ill will toward Androids, Samsung and the many other devices now competing successfully in the cellular marketplace. Competition is a very good thing for business and personal consumers alike. That said, as…

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FOUR REASONS YOUR SERVICE SHOULD HAVE AN SLA

Consider the following scenario: DSL was nice but your operation is growing. You need faster speeds.  You call Phone Company X and ask for help getting faster service. The sales rep comes out offering competitive prices, billing examples and some performance metrics that may or may not be very relevant to you. You want three…

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“It should just work!” Really?

Greetings. I hope the new year is treating you well. Recently, I overheard a comment from a CFO at a Fortune 500 company. He was lamenting about the consistent outages his corporate office was suffering over a particular spell. “It should just work!” he complained to his Telecommunications Manager. All the manager could do was…

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Network Redundancy and Diversity

BUSINESS ONLY BROADBAND (BOB’S LATEST SOLUTIONS . . .) Did you know? Network Redundancy and Diversity in the last mile is a key element missing from nearly all Disaster Recovery (DR) and Business Continuity Plans (BCPs).  Most businesses do not think twice in adding a second Internet/data connection for back up when developing a DR/BCP. …

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RESOLVING TROUBLE TICKETS THE RAM WAY

No one likes service outages. But “stuff” happens from time to time. When something goes wrong, using an organized service-call process can lower your stress level and also lead to a substantial decrease in problem resolution intervals. Whether you are a long-time client or a new one, this is a great time to review our…

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RESTORING SERVICE: Putting a Process in Place

Weather and power outages can interrupt your telecommunications. T1-based services are more sensitive to weather and power issues than regular POTS lines. However, no service is completely immune to the elements. So, it’s important we help your business develop a procedure for restoring service as quickly and easily as possible. Internet T1 circuits and Integrated…

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S-NET’s Qbox

RAM is excited to announce our new partnership with S-NET Telecommunications. Specifically we want to tell you more about the new S-NET Qbox V2 and what it can do to help your business telecommunications. From time to time, power interruptions occur and can leave your office without phones or Internet. For years RAM has brought…

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TELECOM SECURITY: SERIOUS BUSINESS

If your business is now using some form of IP-based telecommunications, phone service that runs over a public or private Internet connection, then you now have features and advantages over your competitors.  That’s great.  Your business now uses a platform developers will use to provide more features and services over the coming years. However, since…

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