Business VoIP Phone

RAM is pleased to present you a series of videos that are going to cover Dialpad’s call center services. This video features our friend, Derek McDonald. In this video, he’s going to cover some of the things that you can take advantage of with their call center desktop product. Hosted (VOIP) call center technology and …

The New Call Center by Dialpad – Faster, Easier and More Productive Than Ever Before! Read More »

The unified Communications Market is filled with some amazing products and services. Recently @RAM Communications had the opportunity to work with another leading provider called @Dialpad. Their mobile application provides a host of business phone features that simply didn’t exist on corporate systems even a few years ago. In this video, you’ll see a demonstration …

Call Center Functionality on a Mobile App?! Welcome to Dialpad. Read More »

Talk about a power tool! If you think a hosted phone system sacrifices premise-based features then think again. RAM’s solution from Nextiva has the same core functions found in old business PBX systems. In this video, we focus on busy lamp fields. What is a BLF? A BLF allows your receptionist to easily see the …

What is a BLF? The most productive button on your hosted phone system! Read More »

Good voice performance requires a stable, dedicated connection. What does stable mean? The connection cannot drop packets, lose signal or experience long delays in packet delivery. Additionally, there needs to be a minimum bandwidth dedicated to voice service. In VoIP, each call needs about 80k of dedicated bandwidth for acceptable performance. Here’s what happens to …

Let’s Build a Reliable VOIP Infrastructure Read More »