Talk about a power tool! If you think a hosted phone system sacrifices premise-based features then think again. RAM’s solution from Nextiva has the same core functions found in old business PBX systems. In this video, we focus on busy lamp fields. What is a BLF? A BLF allows your receptionist to easily see the …
What is a BLF? The most productive button on your hosted phone system! Read More »
Good voice performance requires a stable, dedicated connection. What does stable mean? The connection cannot drop packets, lose signal or experience long delays in packet delivery. Additionally, there needs to be a minimum bandwidth dedicated to voice service. In VoIP, each call needs about 80k of dedicated bandwidth for acceptable performance. Here’s what happens to …
On many occasions, RAM Communications has advised its clients to ensure their office technology (phones, Internet, computers) are given security updates on a consistent basis. In smaller office environments, where IT resources may not be so readily available, it’s still important to have a security plan in place. Here are some simple tips even the …
Your business probably has sufficient tools to assess sales, customer service and accounting results. But how often are you measuring your telecommunications’ performance? Measuring phone and Internet usage will tell you a lot more than just how much bandwidth the staff is using at a given time. If you measure your telecommunications on a monthly …
IP phones and computers are pretty easy to connect from home. So, how difficult is it for unwanted visitors to connect to you? It’s not difficult at all and that’s a problem! There are specific guidelines you need to follow so you don’t inadvertently invite hackers into your remote phones and, by extension, into your …
Click here for PDF of Article. Today there are so many phone choices for businesses. You can acquire new systems in so many ways and in so many service models . . . 1. Phones connected on the Internet 2. Phones connect to a box in your office 3. Phone Systems as a Service 4. …
Here in Illinois and across the country there are a number of service providers to choose from and each brings its own blend of technology, pricing and special terms to the table. If you are considering a new Voice or Internet solution take time to ask your peers who they use. There’s nothing better than …
Phone Service Agreements – What You Should Know to Protect Your Park’s Interests Read More »
Selecting the right business phone solution can be a daunting task. There are too many possibilities in the marketplace today. Should your business use a premise-based system or go to the cloud? Is a digital system still relevant or should I follow the crowd and jump into VoIP solutions? So where should your research start? …
Telecom Tips: Establishing a Baseline Before You Shop Read More »
Selecting the right business phone solution can be a daunting task. There are too many possibilities in the marketplace today. Should your business use a premise-based system or go to the cloud? Is a digital system still relevant or should I follow the crowd and jump into VoIP solutions? So where should your research start? …
Establishing a Baseline – Finding the Right Business Phone Solution Read More »
Selecting the right business phone solution can be a daunting task. There are too many possibilities in the marketplace today. Should your business use a premise-based system or go to the cloud? Is a digital system still relevant or should I follow the crowd and jump into VoIP solutions? So where should your research start? …
Telecom Tips: Researching Phone System Providers Read More »
