“It should just work!” Really?

Greetings. I hope the new year is treating you well.

Recently, I overheard a comment from a CFO at a Fortune 500 company. He was lamenting about the consistent outages his corporate office was suffering over a particular spell.

“It should just work!” he complained to his Telecommunications Manager. All the manager could do was shrug his shoulders and keep on his phone company for updates and answers, hoping the problem would get fixed soon.

Wouldn’t it be nice if all technology did exactly what we think it should all the time. Well, that’s not the case. If it were the case, I wouldn’t spend the money and time having a Help Desk at RAM.

The key, for any business, is finding ways to create reliability, efficiency and disaster recovery as easily as possible.

Hire the Right Service Provider
Don’t get hung up on name brands or special incentives. Hire carriers with solid, local reputations. (RAM can show you reliability statistics we keep on the major competitors.) Reliability preserves your money. Outages cost you money.

Install More than One
Every carrier, no matter how professional or competent, or how big the name brand phone company is, will have an interruption. No one can control power or weather-related outages. Installing a back up line for voice and Internet becomes your telecom insurance policy. Or, as we like to call it, Disaster Recovery.

Test Your Services
How well does your Disaster Recovery work? The only way toknow is to conduct a test. What happens when you disconnect your primary carrier? How long does it take for inbound calls to get to your secondary circuit? Do the calls  get there at all? The same goes for your Internet-related traffic. Is traffic getting to your backupautomatically?

We can help you determine a solution that can fit your budget and your workflow needs. Installing a Disaster Recover System will bring peace of mind in times when your main service is down – even though “it should just work”.




Telecom Services by Ram Communications:

Related: Telecom Disaster Recovery Consulting

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