Greetings. I hope the new year is treating you well.

Recently, I overheard a comment from a CFO at a Fortune 500
company. He was lamenting about the consistent outages his
corporate office was suffering over a particular spell.
“It should just work!” he complained to his Telecommunications
Manager. All the manager could do was shrug his shoulders and
keep on his phone company for updates and answers, hoping the
problem would get fixed soon.

Wouldn’t it be nice if all technology did exactly what we think it
should all the time. Well, that’s not the case. If it were the case, I
wouldn’t spend the money and time having a Help Desk at RAM.
The key, for any business, is finding ways to create reliability,
efficiency and disaster recovery as easily as possible.

Hire the Right Service Provider
Don’t get hung up on name brands or special incentives. Hire
carriers with solid, local reputations. (RAM can show you reliability
statistics we keep on the major competitors.) Reliability preserves
your money. Outages cost you money.

Install More than One
Every carrier, no matter how professional or competent, or how big
the name brand phone company is, will have an interruption. No
one can control power or weather-related outages. Installing a
back up line for voice and Internet becomes your telecom
insurance policy. Or, as we like to call it, Disaster Recovery.

Test Your Services
How well does your Disaster Recovery work? The only way to
know is to conduct a test. What happens when you disconnect
your primary carrier? How long does it take for inbound calls to get
to your secondary circuit? Do the calls get there at all? The same
goes for your Internet-related traffic. Is traffic getting to your backup

We can help you determine a solution that can fit your budget and
your workflow needs. Installing a Disaster Recover System will
bring peace of mind in times when your main service is down –
even though “it should just work”.




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