Greetings. I hope the new year is treating you well. Recently, I overheard a comment from a CFO at a Fortune 500 company. He was lamenting about the consistent outages his corporate office was suffering over a particular spell. “It should just work!” he complained to his Telecommunications Manager. All the manager could do was […]
“It should just work!” Really? Read More »
Selecting the right business phone solution can be a daunting task. There are too many possibilities in the marketplace today. Should your business use a premise-based system or go to the cloud? Is a digital system still relevant or should I follow the crowd and jump into VoIP solutions? So where should your research start?
Establishing a Baseline – Finding the Right Business Phone Solution Read More »
Selecting the right business phone solution can be a daunting task. There are too many possibilities in the marketplace today. Should your business use a premise-based system or go to the cloud? Is a digital system still relevant or should I follow the crowd and jump into VoIP solutions? So where should your research start?
Telecom Tips: Researching Phone System Providers Read More »
BUSINESS ONLY BROADBAND (BOB’S LATEST SOLUTIONS . . .) Did you know? Network Redundancy and Diversity in the last mile is a key element missing from nearly all Disaster Recovery (DR) and Business Continuity Plans (BCPs). Most businesses do not think twice in adding a second Internet/data connection for back up when developing a DR/BCP.Â
Network Redundancy and Diversity Read More »
If you read business journals or receive business news alerts online you have probably come across the term, Unified Communications. What does it mean? Is it a passing fad? Can UC really help your business? >> Looking for a Reliable Enterprise VOIP Solutions Provider? Check Out What Ram Communications Has to Offer << Defining Unified
What’s Unified Communications? How can UC help my business? Read More »
Your phone equipment is central to the operation of your business. Here are some things you need to consider when moving your phone system. Changing your office location is no easy task and as such a number of things should be taken into account such as timing, logistics and damage control. As part of reducing
RELOCATING YOUR TELECOM EQUIPMENT DURING AN OFFICE MOVE Read More »
No one likes service outages. But “stuff” happens from time to time. When something goes wrong, using an organized service-call process can lower your stress level and also lead to a substantial decrease in problem resolution intervals. Whether you are a long-time client or a new one, this is a great time to review our
RESOLVING TROUBLE TICKETS THE RAM WAY Read More »
Weather and power outages can interrupt your telecommunications. T1-based services are more sensitive to weather and power issues than regular POTS lines. However, no service is completely immune to the elements. So, it’s important we help your business develop a procedure for restoring service as quickly and easily as possible. Internet T1 circuits and Integrated
RESTORING SERVICE: Putting a Process in Place Read More »
Did you know . . . Many companies centralize their cell phone management in order to keep costs in line. However, monthly reconciliation of the bill can be quite daunting. As a result, the task gets pushed out and many charges are paid that could be audited and therefore save the company money. >> Looking
RESOLVING TROUBLE TICKETS THE RAM WAY; CORPORATE CELL PHONES Read More »
What if you found your business trying to operate without power? in the middle of a tornado or a power outage. Better yet, how about a continual thunderstorm -like the ones we experienced locally in June and July. Can your business afford to be down for hours or days at a time? Recent weather and
Disaster Recovery Services – Best Practices/Ensuring Survivable Phone Services Read More »
