Selecting the right business phone solution can be a daunting task. There are too many possibilities in the marketplace today. Should your business use a premise-based system or go to the cloud? Is a digital system still relevant or should I follow the crowd and jump into VoIP solutions? So where should your research start?…

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BUSINESS ONLY BROADBAND (BOB’S LATEST SOLUTIONS . . .) Did you know? Network Redundancy and Diversity in the last mile is a key element missing from nearly all Disaster Recovery (DR) and Business Continuity Plans (BCPs).  Most businesses do not think twice in adding a second Internet/data connection for back up when developing a DR/BCP. …

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If you read business journals or receive business news alerts online you have probably come across the term, Unified Communications. What does it mean? Is it a passing fad? Can UC really help your business? Defining Unified Communications For discussion purposes let’s shorten Unified Communications to UC. Now, what is UC? Let’s approach it this…

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Your phone equipment is central to the operation of your business. Here are some things you need to consider when moving your phone system. Changing your office location is no easy task and as such a number of things should be taken into account such as timing, logistics and damage control. As part of reducing…

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No one likes service outages. But “stuff” happens from time to time. When something goes wrong, using an organized service-call process can lower your stress level and also lead to a substantial decrease in problem resolution intervals. Whether you are a long-time client or a new one, this is a great time to review our…

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Weather and power outages can interrupt your telecommunications. T1-based services are more sensitive to weather and power issues than regular POTS lines. However, no service is completely immune to the elements. So, it’s important we help your business develop a procedure for restoring service as quickly and easily as possible. Internet T1 circuits and Integrated…

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Did you know . . . Many companies centralize their cell phone management in order to keep costs in line.  However, monthly reconciliation of the bill can be quite daunting.  As a result, the task gets pushed out and many charges are paid that could be audited and therefore save the company money. Let RAM…

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Web Conferencing brings pictures, video -any visual presentation to your audience. Coupled with traditional audio conferencing, web  conferencing provides the most impact possible without being at your client’s office in person. To see a demonstration click here. That’s the whole point. Make more high-impact presentations to more folks without using planes, trains and automobiles! How…

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