Today’s telecommunications world provides more technologies than ever before. With so many different types of service, it can be difficult for phone companies to ensure emergency services work properly on every medium. There are times when the phone company network information has to be updated, especially when new area codes are added to specific territories. […]
BEST PRACTICES: Testing e911 Services for Your Business Read More »
HOW TO USE CELL PHONES ABROAD Traveling abroad for business or vacation no longer means losing touch with family and friends or using those expensive in-room phones in hotels. Mobile phones provide convenient access for emergencies, confirming travel plans and for local activities. Cellular providers offer supplemental services and plans to enable customers to bring
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Every business has a substantial number of invoices to cover. Yourcorporate phone bill is just one of many you have to account forevery month. The break up of AT&T in 1984 and the Telecommunications Act of1996 gave both business and residential customers many morechoices in service providers. Costs have gone done significantly sincethe 1990’s. Technological
BEST PRACTICES: Accounting for your Company Phone Bills Read More »
Is your business relocating? If so, and you’re moving into a single tenant or multi-tenant property be sure to involve building management and your phone vendors for these questions . . . Where are the Phone Facilities in the building? You need to be concerned about two locations. The central nerve center for phone and
Is Your Business Relocating? Check in with building management! Read More »
If you read business journals or receive business news alerts online you have probably come across the term, Unified Communications. What does it mean? Is it a passing fad? Can UC really help your business? >> Looking for a Reliable Enterprise VOIP Solutions Provider? Check Out What Ram Communications Has to Offer << Defining Unified
What’s Unified Communications? How can UC help my business? Read More »
Your phone equipment is central to the operation of your business. Here are some things you need to consider when moving your phone system. Changing your office location is no easy task and as such a number of things should be taken into account such as timing, logistics and damage control. As part of reducing
RELOCATING YOUR TELECOM EQUIPMENT DURING AN OFFICE MOVE Read More »
No one likes service outages. But “stuff” happens from time to time. When something goes wrong, using an organized service-call process can lower your stress level and also lead to a substantial decrease in problem resolution intervals. Whether you are a long-time client or a new one, this is a great time to review our
RESOLVING TROUBLE TICKETS THE RAM WAY Read More »
IP Phone systems have delivered great features and greater productivity for business large and small. If your business is using an IP phone system, however, you need to keep a few items in mind. Do you realize your system may use the Internet to connect with the outside world? If this is applies to your
PROTECT YOUR IP PHONE SYSTEM FROM HACKERS Read More »
Weather and power outages can interrupt your telecommunications. T1-based services are more sensitive to weather and power issues than regular POTS lines. However, no service is completely immune to the elements. So, it’s important we help your business develop a procedure for restoring service as quickly and easily as possible. Internet T1 circuits and Integrated
RESTORING SERVICE: Putting a Process in Place Read More »
An Internet Protocol (IP) – based phone system is much more than a few new phones plugged into your network. It transforms your phone system into a next-generation communications hub, complete with cutting-edge technologies that let your organization deliver better customer service while cutting costs. An IP-based phone system piggybacks on your IP-network, connecting to
HOW TO SELL YOUR MANAGEMENT ON A NEW IP BASED PHONE SYSTEM Read More »
